Welcome to the support page for KW Ummah, your go-to app for staying connected with the local Muslim community in the Kitchener-Waterloo region.
This app is designed to offer a clean and simple experience for checking prayer times, setting daily prayer reminders, locating nearby masjids, and eventually finding halal food options. Your feedback and support help improve this project for everyone.
🕰 Prayer Times Not Updating?
Ensure you have a stable internet connection.
Go to your device settings and allow the app to access location services if required.
Swipe down on the main screen to refresh or relaunch the app.
🔔 Not Receiving Notifications?
Ensure you've allowed notifications for KW Ummah in your device settings.
Double-check that the relevant prayers are toggled ON in the Notifications section.
Try restarting the app after toggling reminders.
🌐 Masjid Information or Map Issues?
Internet is required for map previews to load.
If a masjid link doesn't open, please let us know through the feedback form below.
Halal Food Listings: We’re working on verified, community-submitted halal food spots across the KW area.
More Customization: Options for notification sounds and timing flexibility are in the works.
Multilingual Support: Arabic and Urdu support are planned for future releases.
We’d love to hear your thoughts. Whether it’s a suggestion, bug report, or just kind words, please fill out our feedback form: